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Brain's Fairy Launch Facility - Sergio
INTERNATIONAL SHIPPING INFORMATION
We do our best to ensure fairy transit is smooth, direct, and as affordable as possible—but please note that each country has its own import rules and regulations.
INTERNATIONAL BUYERS:
Most overseas orders are shipped DDU (Delivery Duty Unpaid). We use the ‘Sculpture’ shipping code, which generally allows the fairies to travel duty-free. However, depending on your country, you may still be charged VAT, customs duties, or a handling fee. These charges are the buyer’s responsibility. Please only proceed if you're happy to accept this risk.
Before any fairies take flight, we must feel confident in their destination. We require a local telephone number and email address (now mandatory for customs clearance), and we will only post once we’ve been in contact with you. It helps ensure smooth delivery—and reassures the fairies that someone will be there to greet them.
EU BUYERS:
We’re delighted to say the fairies are now fully EU compliant, and European flights have officially resumed! All UK-to-EU shipments are now subject to VAT and customs fees. Where possible, these are included at checkout (typically: 20% VAT + shipping + a small carrier admin fee).
For example, on a sculpture priced at £1,000, approximately £220 would be added at checkout to cover these charges.
Where we can, we ship DDP (Delivery Duty Paid), as it tends to be more cost-effective (and less stressful) than surprise customs charges on arrival. It’s a little fiddly to arrange—but smoother for you, and better for the fairies.
US BUYERS:
Original sculptures are currently exempt from import tariffs when entering the US, so they usually pass through customs without delay. However, other items—such as prints, books, or accessories—may still incur import fees or sales tax depending on your state’s regulations.
Shipping costs have risen slightly to cover the extra administration now required at the border, but we’ll continue to keep these as low as possible. All accompanying paperwork is completed accurately to ensure smooth travel and safe arrival.